Windows Hello FAQ

Windows Hello FAQ

What should I do before my appointment to cutover my laptop to Windows Hello? 

There are few steps that need to be done by you the end user, but we do recommend doing the following:
  1. cleaning up local files if you have any in your downloads folder, documents folder, or on your desktop. These files should be moved seamlessly during our cutover, but larger quantities of files will slow down the cutover process. We do recommend cleaning out files you don't need.
  2. We recommend having your phone set as a trusted device in bitwarden to approve bitwarden logins if you haven't already configured this. This is a great opportunity to have this ready to go. 
  3. Ensure that your appointment has you available for the full 30 minutes so that you can sign into your accounts, configure settings with us and be setup for success. 

What will be different after the cutover?

  1. After the cutover is done it is very similar to the experience of when you get a replacement computer, so plan accordingly. We will do everything we can to make the experience as painless as possible :)
  2. Printing will be handled slightly differently. For a rundown on this, we recommend referring to <LINK HERE>
  3. You will now be able to Sign into Applications behind Single Sign On with just Windows Hello. 



    • Related Articles

    • Loaner & Replacement Laptops

      Stuff happens. When the need arises, loaner laptops are available at the reception desks in each office. Things to note: You are responsible for any files left on your laptop. Ask IT for assistance if needed. Our firm policy is to not have any client ...

    • Moving Files between Cloud & Local

      Overview Almost all client-related web browsing work (e.g., download bank statements or reports) should be done in a Chrome or Edge browser running in the cloud. In doing so, the file can be directly saved into the secure network drives – thereby ...

    • Using Windows Voice Recorder

      Launch Voice Recorder Head to your windows search bar and type "voice" the voice recorder app should be the first result. Record a Voice Clip 1. Click microphone button on the left to begin recording. 2. Once you are finished click the stop button in ...

    • Using the Abdo Cloud on the Windows App

      This article will detail how to access the Abdo Cloud using the Windows App. Click the Abdo - Cloud Shortcut located on your desktop Enter your account information, this is your abdo cloud login (email address) The first time you sign in, it will ...

    • Zoom: Audio Settings & Troubleshooting

      Overview If you encounter audio problems during a meeting or call, be sure to verify that the correct audio output (speaker) and input (microphone) are selected in the app (see below). Zoom and Teams have audio and camera settings that can be ...