Loaner & Replacement Laptops
Stuff
happens. When the need arises, loaner laptops are available at the
reception desks in each office.
If you are getting started with a replacement laptop, most of the steps below are the same.
Things
to note:
- You are responsible for any files left on your laptop. Ask IT for
assistance if needed.
- Our firm policy is to not have
any client data stored on your local laptop C:\. If you need anything from your
local C:\, we recommend backing it up to your U:\
- Following firm policies will make
a hardware failure much less disruptive
- Please remove any USB receivers
from your laptop (mouse, keyboard)
- Laptop
swaps must be done physically in the office, as the laptop must connect to the
Abdo-Private network for a user’s first login on a given laptop. Remote employees – please contact IT for options.
- Estimate 15 – 30 min for the
swap, depending on installs and how much data needs to be transferred between
devices
- Some settings and installations
are specific to your login - thus, you need to complete some steps yourself
- Each loaner comes with
instructions attached. Ask IT for assistance (not
Administration staff)
- Sample
shown below
- There is a folder (C:\APPS TO INSTALL) with links to installers if any apps didn’t carry over from other users
Before using a loaner laptop, please
reach out to IT to ensure your issue cannot be fixed.
When
you’re done with the loaner laptop, return it to the front desk.
Quick Laptop Set Up: Key Steps
Please
take a few minutes to complete the following steps IN
ORDER. This will make the swap
smoother & ensure that you have what you need. This process should take
approximately 15 minutes &
only needs to be done once during your use of the laptop. Investing a few
minutes in a proper set-up after your first login will speed up your return to
work & minimize frustration.
If
you have questions at any point in this process, please reach out to IT.
**
Download links can be found in C:\APPS TO INSTALL **
Chrome
Set
Chrome as the Default Browser
- Click
on the Windows
icon
in the lower left corner of your desktop
- Click
on Settings
and then choose Apps
- Choose Default apps
- Scroll
down to Web
Browser in the list,
select Chrome and
confirm the change
Install
LastPass Browser Extension and Pin to the Chrome Toolbar
- Shortly after launching Chrome, the LastPass browser extension should automatically install.
- If it doesn't automatically install, you can download and install it from C:\APPS TO INSTALL or here
- Choose the Chrome Download button and follow prompts.
- After
installation, click on the extensions
icon
in the upper-right corner of your Chrome browser and then click on the pin icon for the LastPass extension. This ensures that it is always visible on your menu bar.
Log
into the LastPass Browser Extension
- Click
on the LastPass icon in the Chrome menu bar and login & authenticate.
- Once you login you will have access to all of your credentials.
Other Apps
Install
MS Teams
- If missing, open the Teams Installer link in C:\APPS TO INSTALL or here
- Use
your Abdo Cloud credentials to log
in and authenticate
- Allow your organization to manage your device.
This allows your login to carry
over to other Microsoft and SSO-enabled apps on
the same device
- Pin Teams to the Windows taskbar
Install Zoom
- If
missing, open the Zoom Installer link in C:\APPS TO INSTALL or here
- Use your Zoom credentials to log in
To make your experience smoother with Zoom, you may need to edit some of the Zoom app settings. Here is what the general settings for most people in the firm looks like. On the home screen of the Zoom desktop app, you will need to select the link to connect your Outlook calendar if it is not displaying your events.
Log into Abdo Cloud
- Click
on the Abdo
Cloud icon
on your desktop and pin it to your taskbar
- Click on Subscribe
- Select
your name in the Pick an account list. Your list of remote apps should now appear
Local Installation of Office 365
- Verify that you can launch Word, Excel, or PowerPoint locally. If Office apps are missing, log into office.com with your Abdo Cloud credentials and select Install Office in the upper right corner to install the suite of apps locally.
Data / Files Store on Your Laptop
If the issue with your laptop still allows you to access it and connect to the cloud, you may copy any locally saved files to your U:\ drive.
NOTE: Abdo's policy is to NOT store files on your local laptop hard drive.
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