LastPass Extension Troubleshooting

LastPass Extension Troubleshooting

The LastPass extension has a separate cache from your browser cache.  If your LastPass browser extension is not displaying content or behaving abnormally, you can clear the extension cache. 
1. 

2. 


3. 

Once the extension cache has been cleared, you can test to see whether or not your issue has been resolved. 

    • Related Articles

    • Configuring LastPass Preferences

      LastPass is both an online service and an extension that runs locally in your web browser to provide service, even if online access to LastPass is unavailable.  Some of the settings cannot be changed per organization policy, but you still have a fair ...
    • LastPass: Basics

      Overview Just like you are expected to use your email and other important applications that are part of your job, you are expected to use LastPass for the increased security of firm and client information. LastPass is a password manager that works ...
    • LastPass Families as a Benefit

      Your LastPass account with Abdo includes a FREE LastPass Families account. Taking advantage of this perk outside of work is encouraged and completely voluntary. The increased security of your personal accounts and information not only benefits you, ...
    • LastPass: Account Recovery

      Overview In the event that you get a new phone, reset your phone, etc., you may encounter issues with your LastPass Authenticator app not working.  Your recovery options include: Recovery Phone #  Cloud Backup (set up through the LastPass ...
    • Lastpass Email Changes

      LastPass Account Change Process After the change has been submitted, there will be an email in your inbox notifying you that an admin has changed your assigned email address. There won't be any links for you to click so if you get an email asking you ...