Article Requests

Article Requests

See something that needs to be updated? Wish there was a guide for configuring certain settings? Something else that IT could help you with?

There are a couple of different ways to make article requests on the Abdo Support Portal. 
  1. The like/dislike buttons - If you think an article does a good job of addressing the issue, click on the like button at the bottom of the article. If you think that an article misses the mark, click on the dislike button - when you do this, you will be prompted to give specific feedback on how we can improve the article to better address an issue or topic. Submitting feedback on an article creates a ticket for IT to address it.
  2. Community discussions - If you want to engage in a public discussion where others in the firm can collaborate regarding an issue or an idea, post a topic on the community forum in the Abdo Support Portal. Only registered users can post topics and comments, so please log into the Abdo Support Portal to participate in a community discussion. 
  3. Submit a ticket - You can always submit a ticket through the Abdo Support Portal to request that a support article be created or changed. Our goal is to have a good library of resources for common issues and procedures for the firm. 

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