Recent Articles
2-Step for Shared Entries (TOTP)
Overview There are a variety of options that services can offer for completing 2-step verification, including: App-based authentication (e.g., Microsoft Authenticator, Google Authenticator, Duo) via notifications and/or one-time passcodes (OTPs) ...
Known Tech Issues Board
This Link goes to shared excel workbook that acts as a place folks can check for known firm wide issues that are ongoing. Abdo-Known-Tech-Issues-Board.xlsx
Windows Hello FAQ
What should I do before my appointment to cutover my laptop to Windows Hello? There are few steps that need to be done by you the end user, but we do recommend doing the following: Cleaning up local files if you have any in your downloads folder, ...
Block a phone number in Zoom
Block a phone number in Zoom Zoom has a feature which allows you to block a caller so they can no longer reach you at your zoom number. 1. Click Phone. 2. Ensure you are looking at either History or Voicemail. 3. Hover over the call you wish to block ...
How to Launch Cloud apps from Start Menu and Make Desktop Shortcuts
Starting in January of 2026, you can launch cloud apps without needing to even open the Windows App(Abdo Cloud Launcher). This article will cover several ways you can leverage this. To get started: Click the settings button in the bottom left hand of ...